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| About Us We are Colin Lewis Cycles Limited whose registered office is 4 Castle Road, Torquay, TQ1 3BG, United Kingdom Our trading address and place of business is 17 Dartmouth Road, Paignton, South Devon, TQ4 5AD. Limitation of Liability Except as may be implied by law where you are dealing as a consumer, in the event of any breach of these terms and conditions by us, your remedy shall be limited to damages which in no circumstances exceed the price of the goods and we shall not be liable to you for any other direct, indirect, consequential or special loss (including loss of profits) which may arise from the supply of the goods. We do not seek to exclude or restrict our liability for death or personal injury resulting from negligence. Waiver No waiver by us (whether expressed or implied) in enforcing any of our rights under the contract shall prejudice our ability to rely on or enforce those rights in the future. Force Majeure We shall not be liable for any delay or failure to perform any of our obligations if a delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, lockouts, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply. Severability Notwithstanding that the whole or any part of any provision of these terms and condition or of the contract between us may prove to be illegal or unenforceable the other provisions of these terms and conditions of contract and their remainder shall remain in full force and effect. |
| Making A Purchase An order for goods is placed when you press the "Purchase button on our website and we receive the information that has been transmitted. Your order represents an offer to us to buy the goods stated in your order. We are under no obligation to accept your offer and shall have no liability in the event that, for whatever reason, your offer is not accepted. Acceptance of your offer will only take place and a contract between us will only be formed when we send an e-mail to you confirming the goods have been despatched. In the event that you have ordered goods which are no referred to in this e-mail then no contract shall exist between us in respect of those goods. |
| Shipping And Handling The price of the goods shall be as specified in our website on the date that your order is accepted by us. Where there is a difference in price between the date that you place your order and the date of our acceptance, we will inform you by e-mail or telephone (at our discretion) to confirm whether you wish to proceed with the purchase at the revised price. In the event that you do not wish to proceed then, if we have received payment from you, this shall be re-credited to your credit or debit account as the case may be. The price of the goods includes VAT but excludes delivery charges. The total price of the goods including delivery charges will be displayed in your shopping cart prior to confirmation of order. We reserve the right to adjust the price and specification of any item on the website at our discretion. Payment of the whole of the price of the goods, VAT and delivery charges must be received by us before the goods are sent to you. |
| Delivery Schedule We are only able to deliver to addresses within the UK. (Unless by prior agreement) We will use our reasonable endeavours to ensure that goods are delivered within 2 working days of acceptance of order but we shall not be liable for deliveries outside this date which are due to circumstances beyond our control. In any event time of delivery shall not be of the essence and we shall not be liable for any losses, costs, damage or expenses incurred by you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date. Where a specific delivery date has been agreed, and where this delivery date cannot be met, you will be notified and given the opportunity to agree a new delivery date or receive a full refund. Delivery of the goods shall be made to the address you specify in your order and you shall make all arrangements necessary to take delivery of good whenever they are tendered for delivery. Title in and risk of loss or damage to the goods shall pass to you upon delivery. |
| Back Orders If your item is not in stock, we will attempt to back order for you. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. This agreement shall be governed by and construed in accordance with the laws of England and Wales. Any dispute which may arise between us concerning the terms and conditions or any contract entered into between us shall be determined by the English Courts and to that extent we and you agree to the exclusive jurisdiction of the English Courts for such purpose. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee If you are a consumer within the meaning of Consumer Protection (Distance Selling) Regulations 2000 you may cancel the contract for any reason within a period of 7 working days after the date of delivery of the goods to you. You must notify us in writing or other durable medium, (for example e-mail or fax but not telephone), of the fact of cancellation within 7 working days after the day of delivery of the goods to you. You must then re-package the relevant goods in an unused condition securely and return them to us at the address stated in paragraph 2.2 of these terms and conditions. If you cancel the contract but fail to return the goods we will make a charge to you of no more than the direct cost of recovering the goods supplied. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01803 553095 or write to us at Colin Lewis Cycles Limited, 17 Dartmouth Road, Paignton, TQ4 5AD Our aim is provide a good service to our clients. However, if you have a complaint please send it to the address set out above. |
| Privacy Policy Colin Lewis Cycles do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy You must inspect goods immediately upon receipt and notify us by e-mail within 7 working days of delivery if the goods are damaged or if it is alleged they do not comply with the terms of the contract. If you fail to notify us in this way you will be deemed to have accepted the goods. If you allege the goods are defective or have been damaged then the goods shall be returned by you to us. You shall be entitled to a full refund together with any return postal charges in the event that your claim for defect or damage is accepted by us. You are responsible for insuring the goods for their return journey. Goods to be returned must clearly show the order number obtained from us on the package. Where returned goods are found to be damaged due to your fault, you will be liable for the costs remedying such damage. |
| Remittance Terms We reserve the right to withdraw goods from the website at any time. We shall not be liable to you or any third party in the event of withdrawal of any goods from the website. |
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